Fees

Vicdeaf aims to provide all course participants with an excellent development experience. This is best achieved when courses have between 8 and 20 participants, as this allows participants to interact effectively with their peers and the course presenter.

Because we are trying to optimise the experience, and also run financially viable courses, it is important that late enrolments to, and withdrawals from courses are avoided if possible.

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Payment

Payment of course fees must be made at least 10 working days prior to the commencement of the course. Payment can be made by credit card - either via phone or online, cheque (payable to Vicdeaf), cash – either via in person or Electronic Funds Transfer.

Late registrations (bookings received within 10 working days of the course commencement date) will only be accepted with payment (online credit card only).

An online registration and payment facility exists for payments via credit card only.Back to top

Withdrawals (more than 10 working days prior to course commencement)

When a written notification of withdrawal from a course is received 10 working days or more prior to the course date, a refund of the course fee, less a $50 (inclusive of GST) administration fee will be made to the registered participant/s. Alternatively, a participant may choose to transfer to another course (see Deferrals).Back to top

DeferralsA participant may not defer out from a course within 10 working days prior to the course commencement date. If you wish to transfer your registration to another course more than 10 working days prior to the course commencement date, there is no charge provided the replacement course has the same fees as the original course. There is a limit of two (2) deferrals per participant per year for a single registration.Back to top

Late Withdrawals (within 10 working days prior to course commencement)

When a written notification of withdrawal from a course is received within 10 working days prior to the course date, no refund of the course fee will be made and the participant may not transfer to another course, with exception of a Medical Certificate in which a deferral may be made, or at Vicdeaf’s discretion.

As the participant has paid for a place in the course, a substitute participant may be nominated at no extra charge.Back to top

Course Cancellations

Vicdeaf reserves the right to cancel any course.

When a course has been cancelled by Vicdeaf, full refunds are offered to all registered participants.Back to top

Vicdeaf Website Terms and Conditions and Website Privacy Policy

The Auslan Department Payment, Refund and Cancellation Policy is to be read in conjunction with the Vicdeaf Website Terms and Conditions and Website Privacy Policy.

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Version 1.1 – July 2012