Deaf Awareness Training with Basic Auslan


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Deaf Awareness Training with Basic Auslan is a tailor made program developed in response to the Deafness Awareness Training component of the Employment Assistance Fund.

The five-week training program aims to provide employers that have Deaf and/or hard of hearing staff with appropriate and relevant information about people who are Deaf or hard of hearing and provides an introduction to learning Auslan, the language of the Australian Deaf community.

Most importantly, Deaf Awareness Training with Basic Auslan is about providing knowledge and strategies for improving the interaction between Deaf and hearing people in the workplace and runs over a period of five weeks for groups of up to 16 participants (for the Auslan component).

The training can be conducted at any time during business hours according to your organisations needs.

The content of each session can vary according to the audience and context. Generally, we provide information on the following topics:

  • Deaf Culture and community

  • Language and communication strategies

  • Working with someone who is Deaf

  • Issues/barriers that Deaf people face

  • How to book and work with an Auslan interpreter

  • Devices (e.g. TTY, Captions, SMS, MSN, ooVoo)

  • National Relay Service/Video Relay Service

  • Video Relay Interpreting

  • Vicdeaf services and other services available

  • Auslan / fingerspelling

  • Hearing Awareness Training can be provided on request  (which details the medical aspects of hearing loss)


Sample Training Outline

Week 1 Introductory Deaf Awareness Training     1.5 hours
Week 2 Intro to Auslan – Fingerspelling, Introductions and Greetings      1.5 hours
Week 3 Intro to Auslan – Everyday signs (e.g; I know, I don’t know etc…)    1.5 hours
Week 4 Intro to Auslan – Workplace Terminology      1.5 hours
Week 5 Intro to Auslan – Time signs and timelines (past, present, future)      1.5 hours


Key Outcomes

  • Gain insight into the inner workings of Deaf people and the Deaf community and the diverse people within it
  • Gain in confidence and knowledge about Deaf issues and support services available
  • Build understanding that promotes positive communication and experiences
  • Develop strategies to improve communication and pathways to ensure you get the most out of your employees
  • Learn introductory Auslan to help you begin to communicate with your Deaf colleagues