Types of Services

We offer a comprehensive suite of interpreting and communication services for Deaf, hard of hearing and hearing people.

Auslan/English Interpreting

Providing interpreting services between Australian Sign Language (Auslan) and English.  All Auslan interpreters are accredited by the National Accreditation Authority for Translators and Interpreters (NAATI) and hold either Professional or Paraprofessional qualifications.


Deaf Interpreting

Providing Deaf Interpreters who repeat, or relay, a message from Auslan into a highly visual form of communication that can be understood by sign language users who do not use standard Auslan.


Live Captioning

Through a partnership with Bradley Reporting, we provide remote and onsite live captioning services to Deaf and hard of hearing clients for a wide range of settings including, but not limited to, courts, conferences, educational settings and workplace meetings.   Live captioning can be viewed on a range of devices including PCs, laptops, tablets and smart phones. 


Notetaking

Providing notetakers to take notes at events and meetings, either when a Deaf or hard of hearing person is present, or as a mechanism to record proceedings.


Transcription Services

For students in educational settings, we now provide a speech-to-text transcription service, which will help make lectures and learning accessible in new ways.
This service is also available to NDIS participants. You can use this service to access lectures, YouTube, podcasts and similar services. 


Funeral Interpreting

We are an experienced provider of funeral interpreting. Following the introduction of the NDIS, the cost of funeral interpreting is now predominantly covered through participants’ plans. In instances where Deaf people are ineligible for NDIS funding or there are other special circumstances. Expression Australia may provide the service free of charge. This is considered on a case by case basis. If you would like to make a request for funeral interpreting please contact our booking office on (03) 9473 1117 or at auslanconnections@expression.com.au


Emergency After Hours Interpreting

We provide an emergency after hours interpreting service. For bookings call (03) 9473 1174 – please note: fees apply.  Read below first.

All bookings received outside business hours that require interpreting services prior to the next day of business are considered an emergency after hours interpreting service.  After hours are: 5.00pm – 9.00am weekdays, weekends and public holidays. Please note that the initial booking fee is $290.00 (GST inclusive) and the hourly rate thereafter is $125.00 per hour.

For Public Holidays the initial booking fee is $310.00 (GST inclusive) and the hourly rate thereafter is $170.00.  

Click here to download the information and fee estimations for this service. 

Once the terms and conditions have been discussed and agreed to, the minimum charge will apply unless an interpreter cannot be sourced. It is the responsibility of the organisation making the booking to pay for this service. It must not be passed onto the individual. 


Our friendly and knowledgeable team can assist you to determine the type of communication support that you require, by contacting us via: 
Telephone   (03) 9473 1118
TTY   (03) 9473 1199
SMS 0438 723 342
Fax (03) 9473 1144
Email auslanconnections@expression.com.au