Free interpreting services for eligible seniors

Older Australians in the Deaf community may be eligible for free interpreting services. Under a new federal government scheme there is now free sign language interpreting available to Australians who are Deaf, deafblind, or hard of hearing, are not eligible for NDIS and are over the age of 65. These services are available both in person and via VRI. You can use this service for a range of social activities. If you need some help navigating the My Aged Care system, feel free to contact us and we would be only too happy to help.

This funding can be used to provide interpreters for a wide range of social and essential activities such as:

  • Weddings, funerals and family gatherings
  • Theatre, events and tours
  • Seniors activities, clubs or groups such as bingo or crafts
  • Banking, superannuation and budgeting
  • Private hospital stays
  • Selling or moving home, buying a car, going to the vet
  • Online activities and meetings
  • Talking to your internet and phone provider

This funding is also available for service providers so that Australian seniors can better engage with:

  • My Aged Care
  • Aged Care System Navigators & Assessment Teams
  • Regional Assessment Services
  • Residential Aged Care service providers
  • Home Care Package Providers
  • Commonwealth Home Support Programme (CHSP) Providers
  • Other organisations delivering Australian Government funded aged care services

For more information, contact our Interpreting Service

Phone 1800 937 446 / 03 9473 1117

Email interpreting@expression.com.au

SMS 0438 723 342

Interpreting Service

Expression Australia provides Auslan interpreting, VRI (Video Remote Interpreting), notetaking and captioning services. 

All profits from interpreting are invested back into services for people who are Deaf and hard of hearing. 

You can book an interpreter via email, SMS, phone or using our online portal.

Click here to go to the interpreting booking platform.


Newsletter - Australian Deaf Elders Group Messenger

This newsletter will be distributed to deaf elders in Australia quarterly with stories, activities, and important information. Expression Australia collaborated with Australian Deaf Elders Group to develop content and connect deaf elders across Australia.

The Australian Deaf Elders Group, a voluntary National Group began in 2016 after many letters sent to the government by Lorraine Mulley of NSW Deaf Person of the Year NSW 2011-2012. Australian Deaf Elders Group was formed and we agreed to continue to lobby for what ADE Group stands for a fair Australia with “No-one left behind”.

Download the latest newsletter for Deaf seniors here.


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What is the CHSP?

The Commonwealth Home Support Programme (CHSP) helps senior Australians access entry-level support services to live independently and safely at home. CHSP works with you to maintain your independence rather than doing things for you.

You can learn more by chatting with our team or through the Vic Gov website below.

How do I access CHSP?

The first step is to get in touch, and we can help you get started. You need to be registered with My Aged Care (MAC) before an assessment can be organised. All assessments can be done at your house by a Commonwealth assessor (RAS or ACAT) to work out your needs and what services would be best for you. We can provide support to you during the registration and assessment processes.

Fees and charges

CHSP services are government funded, you will only be expected to make a co-payment for the services you use. CHSP is not means tested, you do not need an income assessment and your age pension will not be affected.


our people at EA Audiology

Independent Audiology Services

If you have Goods, Equipment and Assistive Technology (GEAT) approved by the Commonwealth assessor, and a referral made to Expression Audiology via the My Aged Care portal, our team will contact you to make an appointment with one of our qualified audiologists.

Expression Audiology is an independent not-for-profit hearing and speech clinic. Our audiologists combine personal understanding with expert knowledge to find the best solution for you. We have audiology offices in East Melbourne, Oakleigh and Geelong.

For more information, contact Expression Audiology:

Phone 1300 30 20 31

Email audiology@expression.com.au


Subsidised Smoke Alarms

The smoke alarm alerts users to fire hazard through sight (flashing light) and tactile (vibrating pad) to ensure safety within your home, particularly when asleep. To be eligible you must be:

  • Deaf or hard of hearing with a severe to profound loss or a severe high frequency hearing loss ≥70dB (2,3 & 4khz)
  • A resident of Victoria
  • Not eligible for other funding scheme such as NDIS

The smoke alarm pack retails at $629. Those who are eligible will receive the pack for a $50 out of pocket fee. The fee can be waived for those who hold a Pension Concession Card.