Support Coordinator
Role overview:
As one of our newest Support Coordinators you will have the opportunity to make a real difference to people's lives.
Expression Australia is currently seeking a Support Coordinator to join our Support Coordination Team, supporting clients in both Victoria and Tasmania.
As a Support Coordinator you will be responsible for implementing NDIS plans into action whilst linking and support participants to enable accessibility, inclusivity and empowerment into the wider community.
This is a full-time permanent position and can be based from our Collingwood, Oakleigh, Geelong or Bendigo office.
Responsibilities Include:
- Build strong relationships with participants, NDIS planners and service providers
- Support NDIS participants, their families and carers to understand and engage in the NDIS
- Coordinate NDIS supports in relation to individual plans whilst maintaining a person-centered, capacity building and goal-focused approach
- Support participants to build their capacity in maintaining positive relationships with their supports
- Monitor billable hours and ensure that claims for payment are lodged accurately and in a timely fashion
- Maintain accurate records of work carried out, in accordance with legislative and audit requirements
- Produce progress reports in accordance with NDIA requirements
- Be part of a dynamic and dedicated team
About you:
- Experience in managing a complex caseload and dealing with crisis situations
- Solution focused
- Knowledge of the Deaf and hard of hearing Community
- Auslan Fluency (Preferred)
- Excellent administration, computer and time management skills
- A relevant qualification in Social Work, Community Development, Disability Studies or Human Services equivalent is preferred
What We Offer
- Generous salary packaging entitlements, increasing your take-home pay
- Generous conditions and a focus on work life balance
- Flexible and hybrid working arrangements can be discussed
- A positive and engaging work environment with ongoing support and training
- Access to our Employee Assistance Program (EAP)
- Being part of something bigger - we are a department of Expression Australia, a progressive, iconic community organisation established in 1884
- Free Staff Auslan classes
- Staff wellbeing events
- Staff training and development sessions
Application information
For more detailed information about this position, please see the Position Description.
To apply, fill out the form at the link below.
Alternatively, you can email your resume and cover letter outlining your skills, experience and why you want to work for Expression Australia to: recruitment@expression.com.au - using the subject line: [Your name] – Support Coordinator
We welcome applications in Auslan and/or English, applicants can submit applications either:
- Resume in English and (or plus) a Cover Letter in Auslan Video (up to 5 minutes) - applicants can send a link via YouTube,
- Resume and Cover Letter both in English